802.11n Drives an Architectural Evolution
| sponsored by Hewlett-Packard Company
WHITE PAPER:
This paper examines both centralized WLAN switch architecture and the optimized WLAN architecture, so that the wireless network choice an organization makes will protect its investment and allow it to experience the benefits of 802.11n for years.
Posted: 23 Dec 2008 | Published: 23 Dec 2008
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ITIL Version 3 - What the Changes Could Mean to You
| sponsored by Global Knowledge
WHITE PAPER:
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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A Guide to Diagnosing .Net Application Errors
| sponsored by AVIcode, Inc.
WHITE PAPER:
This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.
Posted: 19 Nov 2008 | Published: 01 Sep 2007
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Metastorm Enterprise for Six Sigma
| sponsored by Metastorm
WHITE PAPER:
This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
Posted: 08 Oct 2008 | Published: 08 Oct 2008
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ROI with Proactive Network and Voice Management
| sponsored by CA
WHITE PAPER:
In this paper, CA presents an eye-opening look at ways to improve your IT infrastructure at its most fundamental level.
Posted: 02 Oct 2008 | Published: 02 Oct 2008
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Incorporating SLA Requirements into Your Database Monitoring Plan
| sponsored by Embarcadero Technologies, Inc.
WHITE PAPER:
Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Tackling Increasing SMF Data Volumes and Decreasing Resources in the Mainframe Environment
| sponsored by CA
WHITE PAPER:
Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics.
Posted: 28 Aug 2008 | Published: 28 Aug 2008
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CA Application Quality Management and Testing Tools Bloor Research, 15 Apr 2008
| sponsored by CA
WHITE PAPER:
This white paper discusses the growing importance of comprehensive application quality management and testing tools for improved application performance. Learn how to deliver an application quality and risk management message to your organization.
Posted: 17 Jun 2008 | Published: 01 Mar 2008
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Optimizing Virtual Environments Requires Self-Learning Performance Management
| sponsored by Netuitive, Inc.
WHITE PAPER:
Self-learning performance management software helps IT restore some predictability to server and application performance management in virtual environments.
Posted: 21 Apr 2008 | Published: 01 May 2007
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Redefining the Performance Management Process
| sponsored by Netuitive, Inc.
WHITE PAPER:
The key to addressing the entire performance management challenge is to start with the fundamentals - the way baselines and thresholds are handled.
Posted: 21 Apr 2008 | Published: 01 Apr 2008
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Accelerating BSM Adoption
| sponsored by Netuitive, Inc.
WHITE PAPER:
Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
Posted: 21 Apr 2008 | Published: 01 Apr 2008
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The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends
| sponsored by CompuCom Systems, Inc.
WHITE PAPER:
Transforming legacy help desk solutions into managed service desks can reduce support and maintenance costs without sacrificing quality. Learn how your organization can support continuous improvement, remain agile and adapt to change.
Posted: 29 Oct 2007 | Published: 01 Aug 2007
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Improve Your Business through Best Practice IT Management
| sponsored by Kaseya
WHITE PAPER:
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007
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Automating and Optimizing Service Desk Performance
| sponsored by Kaseya
WHITE PAPER:
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
Posted: 08 Oct 2007 | Published: 01 Oct 2007
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Infrastructure Optimization Drives Efficient Service Delivery
| sponsored by CA
WHITE PAPER:
IT is challenged to improve service levels and meet business demands while holding the line on costs. Learn how adopting a service-oriented, process-driven approach allows IT to link infrastructure to services so services can be proactively managed.
Posted: 04 Jun 2007 | Published: 01 Apr 2007
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Best Practices for BlackBerry Enterprise Server (BES) and BlackBerry User Management
| sponsored by BoxTone
WHITE PAPER:
As deployments of the BlackBerry Enterprise Server (BES) for Domino or Exchange platform accelerate, best practices dictate use of a 3-dimensional monitoring and management approach. Read this paper to learn more about this approach.
Posted: 13 Feb 2007 | Published: 13 Feb 2007
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Operational IT service management (ITSM)
| sponsored by Hewlett-Packard Company
WHITE PAPER:
This paper details an approach to significant and lasting improvements in service management outcomes also to provide IT organizations with help in establishing and running formal continual improvement programs as well as in executing operational ITSM.
Posted: 07 Feb 2007 | Published: 01 Dec 2006
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Reducing Costs and Enhancing Flexibility in the Adaptive Enterprise through Outsourcing
| sponsored by Hewlett-Packard Company
WHITE PAPER:
CIO's, CFO's, and CEO's are constantly looking for hard data on return on assets, IT costs reductions and performance improvements.
Posted: 17 Feb 2005 | Published: 30 Apr 2004
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Managing the Move to an Outsourced Environment: HP Services Transition and Transformation Methodology
| sponsored by Hewlett-Packard Company
WHITE PAPER:
Outsourcing all, or even part, of your IT operations is a complex and significant undertaking.
Posted: 17 Feb 2005 | Published: 30 Apr 2004
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