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SLA Management Services

ALSO CALLED: Service Level Agreements Management Services and SLM
DEFINITION: Services that manage service level agreement contracts.


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FAQs: Managed Services
sponsored by Channel Media Group
WHITE PAPER: Learn what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services and more.
Posted: 10 Nov 2008 | Published: 06 Nov 2008
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VoIP Service Operations Solution: Fullfillment Assurance Billing
sponsored by Infosys Technologies Limited
WHITE PAPER: The Infosys VoIP Service Operations Solution gives you complete and vastly simplified control over your VoIP services.
Posted: 19 Oct 2005 | Published: 01 Apr 2005
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