ALSO CALLED: Internet Business Services, eServices, e-Services, and Business Services DEFINITION: Services that provide the specific needs of businesses conducting commerce on the Internet by using Web technology to help businesses streamline processes, improve productivity, and increase efficiencies.
Your request for eBusiness Services multimedia returned limited or no results. The request has been expanded to include Web Survey Services, Customer Interaction Services and eCommerce Services multimedia.
PODCAST:
Listen to Martha's podcast for best practices on building customer profitability through CSRs and tips for treating each customer as an individual.
WEBCAST:
A strong web presence is necessary to give your customers the confidence they need to choose you over your competitors. This webcast explores cost effective, proven techniques and strategies you can use to build your brand and grow your business...
Posted: 04 Nov 2008 | Premiered: Available On Demand
WEBCAST:
Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: 29 Oct 2008 | Premiered: Available On Demand
PODCAST:
Web presence is becoming more and more popular for online business as technology advances and the internet grows. Successfully implementing an internet strategy and web presence can be difficult if not done correctly, especially for the small business..
PODCAST:
From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.
Posted: 05 May 2008 | Premiered: 05 May 2008, 09:00 EDT (13:00 GMT)
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