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Telephony Services

ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, and Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator  … 
Definition continues below.


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Podcast: Service Delivery Best Practices: Translating Customer Needs into Network Services
sponsored by Alcatel-Lucent
PODCAST: This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: 11 Nov 2008 | Premiered: 05 Nov 2008
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Putting the Caller First: Interactive Voice Response (IVR) & Voice User Interface (VUI) Design That Enhances Customer Experience
sponsored by Angel.com
WEBCAST: Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
Posted: 29 Oct 2008 | Premiered: Available On Demand
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Voice-Enabling Salesforce.com with SalesByFone
sponsored by Angel.com
WEBCAST: SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.
Posted: 29 Oct 2008 | Premiered: Available On Demand
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Get Schooled - Fixed Mobile Convergence: FMC 101
sponsored by Tellabs
VIDEOCAST: This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
Posted: 23 Oct 2008 | Premiered: 23 Oct 2008
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New Strategies for Revenue-Generation and IP Transformation
sponsored by Alcatel-Lucent
PODCAST: IP technologies can help service providers create new revenues. In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
Posted: 17 Sep 2008 | Premiered: 17 Sep 2008
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TELEPHONY SERVICES DEFINITION (continued): … In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service (NTS), and all PRS numbers begin with 090 with 0909 reserved exclusively for adult content services.
Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary


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