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| Business of Information Technology > Business Processes > Sales > |
Sales Force Automation
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ALSO CALLED: SFA
DEFINITION: Sales force automation (SFA) software is a type of program that automates business tasks such as inventory control, sales processing, and tracking of customer interactions, as well as analyzing sales forecasts and performance. Businesses may have a custom version developed specifically for their needs,
Definition continues below.
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WebEx at a Glance
| sponsored by WebEx Communications, Inc.
SOFTWARE DEMO:
WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction.
Posted: 12 Oct 2006 | Published: 01 Oct 2006
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Cerado Quick Tour
| sponsored by Cerado, Inc.
SOFTWARE DEMO:Cerados Sales Force Information Service is a hosted service that gives sales reps access to the tools and information they need to sell more successfully. Posted: 17 Feb 2004 | Published: 01 Jan 2003
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SALES FORCE AUTOMATION DEFINITION (continued):
or choose from among the increasing number of sales automation software products, such as Interact Commerce's ACT! and GoldMine Software's GoldMine. Sales automation software is sometimes called sales automation software software, and sometimes called customer relations management ( CRM) software. SFA packages typically include a Web-ready database, an e-mail package, and customizable templates. A three-tiered architecture is typically used to separate
Sales Force Automation definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary
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