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| Business of Information Technology > Business Management > |
CRM
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ALSO CALLED: eCRM, Client Relationship Management, Dealing with Customers, Relationship Management, CRO, Enterprise CRM, Customer Relationship Management, Relationship Marketing, Customer Relationship Optimization, Customer Relations, and Customer Care
DEFINITION: Service assurance (SA) is a procedure or set of procedures intended to optimize performance and provide management guidance in communications networks, media services and end-user applications. Service assurance is an all-encompassing paradigm that revolves around the idea that maximizing customer
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Definition continues below.
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Oracle Social CRM Demo
| sponsored by Oracle Corporation
SOFTWARE DEMO:
View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.
Posted: 03 Nov 2008 | Published: 31 Oct 2008
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Sales Prospector Demo
| sponsored by Oracle Corporation
SOFTWARE DEMO:
View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Posted: 03 Nov 2008 | Published: 31 Oct 2008
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SAVO Never Sell Alone™
| sponsored by SAVO Group
SOFTWARE DEMO:
Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers. Learn how Savo is helping sales reps close more business.
Posted: 29 Sep 2008 | Published: 27 Sep 2008
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Infor - ERP VISUAL
| sponsored by Infor
SOFTWARE DEMO:
Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Infor - ERP LX
| sponsored by Infor
SOFTWARE DEMO:
Infor ERP LX, the next version ERP BPCS, is a scalable, comprehensive, flexible and integrated ERP solution for mixed-mode and process manufacturers operating in an IBM System i environment. The solution improves the efficiency of core business processes.
Posted: 04 Sep 2008 | Published: 04 Sep 2008
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Advent Portfolio Exchange Demo
| sponsored by Advent Software, Inc
SOFTWARE DEMO:
Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
Posted: 10 Jul 2008 | Published: 01 Jul 2008
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SugarCRM 30-day Trial
| sponsored by SugarCRM Inc.
TRIAL SOFTWARE:
Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management.
Posted: 05 Feb 2007 | Published: 01 Feb 2007
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CRM DEFINITION (continued): … satisfaction inevitably maximizes the long-term profitability of an enterprise. Service assurance can involve quality assurance (QA), quality control (QC) and service level management (SLM). Quality assurance is intended to make certain that a product or service under development meets specified requirements at all stages in the process. Quality control ensures that a completed and manufactured product or performed service adheres to a defined set of quality …
CRM definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary
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