ALSO CALLED: Customer Experience, UX, and Web User Experience DEFINITION: The overall experience and satisfaction a user has when using a product or system.
WHITE PAPER:
E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
WHITE PAPER:
Rich Information Applications integrated with a performance management strategy helps high-performing organizations improve decision making at all levels by ensuring better operational performance and execution.
CASE STUDY:
Aladdin and PGP Corporation have partnered to address some customer challenges. Aladdin's eToken and PGP desktop encryption solution packages are now certified to interoperate together to provide customers with unmatched protection of their PC data.
WHITE PAPER:
Actuate 9 Service Pack 3 solidifies the Actuate 9 Platform by harnessing the powerful new capabilities of the latest open-source BIRT release which, combined with the availability of the Information Objects technology on Linux.
WHITE PAPER:
This paper looks at recent catalysts of change and how new Rich Internet Application technologies are clearing roadblocks that have historically blocked progress in online business banking.
WHITE PAPER:
This paper describes some of the new technologies that have being used by financial firms to give them a real advantage in attracting and retaining wealthy clients.
WHITE PAPER:
Discover how Web 2.0 and rich Internet applications (RIAs) can enable superior invoice management as well as financial and physical supply chain management within your corporation.
PODCAST:
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
BOOK:
This whitepaper examines the results of a survey by Aberdeen in which 300+ executives, users, and managers of online content management systems were asked the methods they use for building their web content management and delivery models.
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