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| Software > Applications Software > Project Management Software > |
Service Process Optimization Software
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ALSO CALLED: Enterprise Services Automation, ESA Software, Services Process Optimization Software, and SPO Software
DEFINITION: Software designed to track and allocate the major resources of service companies or departments - people, intellectual capital and time. SPO applies to internal service departments as well as ESPs.
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| 8 Matches |
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Five ways to avoid common BPM risks
| sponsored by Accenture
PODCAST:
In this podcast, our expert will address five common Business Process Management (BPM) pitfalls and how to overcome them.
Posted: 06 Nov 2008 | Premiered: 06 Nov 2008
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Enterprise BPM: An expert case study
| sponsored by Accenture
WEBCAST:
In this webcast, our expert will present a short case study focusing on what exactly can accomplished using BPM in your enterprise, including goals, ROI and results.
Posted: 06 Nov 2008 | Premiered: Available On Demand
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Is Network Service Impacting Your Users?
| sponsored by CA
PODCAST:
Listen to this Podcast today to learn how to improve service by providing proactive service assurance to detect problems before they impact end users.
Posted: 31 Oct 2008 | Premiered: 30 Oct 2008
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Automation Drives Efficiencies
| sponsored by CA
WEBCAST:
This webcast walks you through the steps to create an automation plan that will reduce errors and increase service availability and efficiency. You will hear world-renowned IT analyst Judith Hurwitz's recommendations for designing an automation plan.
Posted: 18 Sep 2008 | Premiered: Available On Demand
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Top 10 Reasons for Automated Application Quality Management
| sponsored by CA
WHITE PAPER:
This paper explores 10 reasons why companies should consider implementing Automated Application Quality Management -- a collection of processes and tools designed to enable predictable, measurable, and optimal application performance and availability.
Posted: 25 Jun 2008 | Published: 01 Jan 2007
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Building the Next Generation Network Bridge: From Today's Network to the Future
| sponsored by F5 Networks
WHITE PAPER:
The challenges facing SPs today are not so different from the ones enterprise organizations have faced for years when dealing with IP-based application delivery. This paper discusses how they face these challenges.
Posted: 28 Apr 2008 | Published: 01 Sep 2007
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Managing Today's Professional Service Organization - How to Improve Efficiency and Increase Profits
| sponsored by Epicor Software Corporation
WHITE PAPER:
Enterprise service automation has eased a number of business challenges for companies, including efficiency, billing and performance. Learn development and solution best practices for enterprise service automation and realize increased profits.
Posted: 21 Feb 2008 | Published: 01 Jan 2005
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Service Availability Puts the Business "At Your Service"
| sponsored by CA
WHITE PAPER:
This whitepaper describes how a service availability solution should lay out a method for managing all service delivery components, representing them as a single, unified solution for both operations and the business.
Posted: 10 Nov 2006 | Published: 01 Aug 2006
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