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5 Ways to Improve Customer Service in a Down Economy
| sponsored by OpenSpan
WEBCAST:
In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
Posted: 31 Jul 2008 | Premiered: Available On Demand
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The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
| sponsored by Genesys
WHITE PAPER:
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008
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Online CRM/SFA Solutions
| sponsored by SalesBoom Inc.
PRODUCT OVERVIEW:Successful Businesses depend on creating long-lasting relationships with customers. SalesBoom will help your organization do exactly that. Posted: 21 Apr 2004 | Published: 01 Apr 2004
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Coffee...Is for Closers
| sponsored by Cerado, Inc.
DATA SHEET:Cerado’s win and loss service contacts every one of your sales reps after every quarter with an easy-to-complete survey regarding the deals that were won, lost, or slipped out of the quarter. Posted: 17 Feb 2004 | Published: 01 Jan 2002
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Win/Loss Analysis Service Overview
| sponsored by Cerado, Inc.
PRODUCT OVERVIEW:A large part of Cerado’s value comes from enabling a repeatable process for capturing, managing, and disseminating win/loss information that augments, not hinders, your existing sales process. Posted: 17 Feb 2004 | Published: 01 Jan 2004
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