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| IT Services > IT Utility Services > Hosting Services > Application Hosting > |
CRM Hosting
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ALSO CALLED: Hosted CRM, CRM Hosting Providers, Hosting, and CRM Application Service Providers
DEFINITION: Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). The hosted CRM model is said to increase return on investment (ROI) by decreasing
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Definition continues below.
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Simplifying Contact Center Technology
| sponsored by Oracle Corporation
WHITE PAPER:
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization???s contact center technology.
Posted: 26 Sep 2007 | Published: 01 Aug 2006
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CRM Best Practices to Optimize Salesforce Performance
| sponsored by Oracle Corporation
WHITE PAPER:
CRM best practices on how to empower all of your sales force to achieve the same performance and results as your top salespeople.
Posted: 06 Mar 2007 | Published: 01 Jan 2007
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On Demand CRM Goes Strategic
| sponsored by Oracle Corporation
WHITE PAPER:
Examine what is new in on-demand customer relationship management (CRM), learn the six questions every buyer should ask before making a CRM investment and gain key lessons for finding the right fit for your business.
Posted: 06 Mar 2007 | Published: 01 Jan 2007
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Replicate Sales Success - Clone Your Star Salespeople
| sponsored by Oracle Corporation
PRODUCT LITERATURE:
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.
Posted: 16 Jan 2007 | Published: 01 Sep 2006
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CRM HOSTING DEFINITION (continued): … costs and allowing a company to focus more resources on its main business areas. In-house CRM, on the other hand, while more expensive, is also said to allow more customization. Companies offering hosted CRM include Siebel, Salesforce.com, and UpShot. The hosted CRM model is most prevalent in small-to-medium size companies, especially those who don't already have well-established CRM processes. According to a study from Nucleus Research, over 80% of companies that outsourced CRM achieved a …
CRM Hosting definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary
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